Returns-Repairs
Dear E+L Customer,
It is our intention to provide equipment that is reliable and exactly meets your requirements. If, despite our efforts, the equipment does not function correctly, we would ask you to proceed as described below to make sure your problem can be solved quickly.
First check: Before returning a part or equipment, please check the operating instructions and make sure there is a defect or malfunction, not an operating error. For any further help, please call our
hot line
on +49-821-2435-599 or your usual contact at E+L.If the problem is still unresolved than please complete the Return Merchandise Authorization form, which accompanies the original documentation.
Please note: To make sure your complaint can be treated promptly, please give a detailed description and indicate what kind of problem you have and when it occurs.
Only forms filled in correctly can be dealt with!
If you have any questions, please contact Ms. Doris Helminger
Tel. +49 (821) 24 35 - 649
Fax. +49 (821) 24 35 - 324
E-Mail rma@erhardt-leimer.com
